What methods of payment do you accept? 

• We use Paypal, Credit cards, Debit Cards, Master Cards, Visa Cards etc

What if I need to modify my order? 

• If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.

How do I cancel my order? 

• Orders cannot be cancelled after they are placed.

Do you provide tracking information? 

• Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.

I ordered multiple items but only received one. Where is the rest of my order? 

• We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.

How long does it take to ship my order?

• Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery within Australia. However Orders outside Australia can take 3-5 days Internationally
• Thou it also depends upon the supplier location. If your order is arriving from a storehouse internationally then it might take 30 days.

         Covid-19 has also effected shipment duration.

You can select fast shipping after having entered your delivery location.